![]() P.s.admins, PLEASE dont move this thread, no one ever responds after a thread's been moved.and I'm already having enough of a bad day. Streamline customer queries from multiple channels and answer them easily from your phone or webapp. With its effortless setup and automatic network transversal, it's possibly one of the best remote-control server applications for Android. Unchain yourself from your helpdesk and make your customers happy with the Quick Support Desk Android app. QuickSupport is essentially a TeamViewer server for Android devices, allowing other Teamviewer installations to remotely control it. So, the problem I have, is I need a simple, easy to use remote support app, with full ability to interact with items, for android 9/10. Deliver exceptional customer support on the go. I've already wandered over to teamviewer's support page, its a problem with android 9/10, and it appears to be unlikely to ever be fixed(this has been a known bug for over a year according to users on teamviewer's support forums). I log into my tablet via teamviewer on my computer.same exact problem. ![]() Ok.I figure I'll toss the app on my device, poke at it, see why I cant remote control his device. it appears he's somehow locked into presentation mode. ![]() Small problem.I cant remote control despite him allowing every permission the app has requested. Ok, so a buddy and I both have the same model tablet, and he's having some kind of issue getting the bluetooth to connect to some random accessory(not the problem, just details), so I figure, have him throw on teamviewer quick support for android, I'd remote in via my computer and see whats going on. Problem: unable to remote troubleshoot device.
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